You need to be a Frontier Member to access a Frontier Member presale. If you’re not a Frontier Member yet, you can sign up here!

When signing up, every Frontier Member is allocated their own unique presale code which is used to access the majority of Frontier Member presales. Some shows may require a standard codeword or hidden ticketing link instead of your unique Frontier Member code.

You can find out whether a specific show requires a standard codeword or your unique Frontier Member code by heading to the Frontier Touring website, visiting the relevant artist’s tour page and checking the ‘Presale code’ section.

You can access a Frontier Member presale by entering your presale code into your selected show’s official ticketing agency page during the presale period. The presale period can be found by heading to the Frontier Touring website, visiting the relevant artist’s tour page and checking the timings listed for your selected show.

To prepare for a Frontier Member presale, we recommend that you:

• Sign up as a Frontier Member (if you have not already)
• Sign in to your account on the Frontier Touring website
• Visit the relevant tour page to find the presale timings, ticketing link and (if applicable) show-specific presale code
• When the presale begins, head straight to the official ticketing agency's website, enter your presale code and complete your purchase
• You will normally need to sign in to the official ticketing agency website to complete your purchase
• You should check ahead of time if you have an account with the official ticketing agency. If not, refer to their website for details of how to sign up and ensure you're logged in ahead of the presale

As a Frontier Member, you'll receive emails about upcoming presales based on your tour preferences (which you can update here).

A Frontier Member presale is a period (usually 24 hours) when Frontier Members get advanced ticket access to shows promoted by Frontier Touring and Chugg Entertainment (and our touring partners) before they go on sale to the general public.  

 Please note, not every tour will have a Frontier Member presale. 

There are two ways to find your unique Frontier Member presale code: 

• On the confirmation email when you signed up as a Frontier Member
• Your presale code will display on the 'My details' page when signed into the Frontier Touring website
• Before and during a presale on the tour page by signing in to the Frontier Touring website and selecting the show you want to attend - the presale code will appear in the 'Presale code' section

Note: Some shows may require a standard codeword or hidden link instead of your unique Frontier Member code to access a presale. To guarantee you're using the correct presale code for the show, visit the Frontier Touring website, go to the relevant artist's tour page and select the show you want to end and check the code listed in the 'Presale code' section.

Frontier Member presales are an opportunity to access tickets before the general public. Tickets in all price categories are available during both the Frontier Member presale and the on sale for a particular show. Frontier Member presales do not offer preferential seating.

It is entirely your choice whether you purchase during the presale or wait for tickets to be on sale to the general public. 

There's no guarantee you will be able to purchase a ticket in a presale as allocations can be exhausted, just like they can when tickets go on sale. For the latest updates on shows, visit the official Facebook Event during the presale period or check the relevant tour page to see if a waitlist is available for your preferred show date.

Sponsor presales are run separately to Frontier Member presales. We recommend that you check the relevant company's website for presale information.

Frontier Touring make every effort to provide an inclusive and accessible experience for everyone. We confirm that accessible tickets are available to purchase during Frontier Member presales.

You can find venue accessibility information for your preferred show under the Accessibility section of the relevant artist’s tour page on the Frontier Touring website.

You can also find accessibility details on the relevant venue's website and on the official ticketing agency’s website. We recommend contacting the show venue and the official ticketing agency regarding accessible ticketing and services prior to tickets going on sale to the general public. Like all ticket types, allocations are subject to availability. 

If your query is not answered in the resources above, you can submit your question via our contact form.

The good news is that you don’t need to receive a presale email to access the Frontier Member presale.  

You can view the presale information on the Frontier Touring website from the time a tour is announced until the end of the tour’s presale period. Head to the the relevant artist's tour page on the Frontier Touring website and select either "Presale soon" or “Presale on now” for your chosen show date. This will then prompt you to Sign in to view your presale code.

Tickets are transacted through the relevant show's official ticketing agency website, so you do NOT need to visit the Frontier Touring website during a Frontier Member presale.

All you need to participate in the Frontier Member presale is your presale code (if required for your show’s presale) and the link to the official ticketing agency listed on the artist's tour page on the Frontier Touring website.

We recommend that you head to the relevant artist's tour page on the Frontier Touring website in the days leading into the Frontier Member presale to ensure you have the correct ticketing link and presale code (if required) for the show you are interested in.

If you have received a Frontier Touring presale email or a presale reminder email, you can click the ‘Tickets’ button listed within the email which will redirect you to the official ticketing agency website for the relevant show.

The Frontier Member presale ticket limit is put in place to deter scalping and to ensure that everyone has an equal opportunity to access tickets.

Multiple purchases using the same presale code may result in all tickets purchased using that presale code being cancelled.

On some occasions the on sale ticket limit is higher than the Frontier Member presale ticket limit and you are able purchase a larger group (usually up to 10 tickets). Please check the relevant artist's tour page on the Frontier Touring website for details of show-specific ticket limits and any other restrictions that may apply.